ESL Ltd.

ESL’s Super Match Application– Privacy Statement

[last update 9 October 2024*]

This privacy statement explains what Personal Information Publisher (or “We”) receives and collects when using the Super Match application, and how and for what purposes Publisher uses or transfers such Personal Information to third parties.

Personal Information Received and Collected

Customer’s Administrative Contact Information. To enable us to set accounts, Administrative Contact person(s) of Customer will be asked to provide us with: name, role, e-mail address (for invoices and administrative contacts), phone number and name of Customer.

Customer’s and Customer’s End User Information.

We collect (through API) –

Customers’ data: ‘Company’, ‘account ID’, ‘monday Domain’, monday Num Of Users (i.e. number of Customer’s Users using the Super Match), total number of usages, monthly number of usage, license tier, subscription period (provided by monday).

Customer’s Users  (persons using Customer’s monday account for Customer’s operations) data – Installation Date,  User Name, User e-mail.

Data Used by  Customer’s Users through the Super Match API.  any values and/or information  populated in Customer’s monday account used by Super Match for the matching function, are only used for the purpose of applying the comparison and matching, and any data so processed is only stored temporarily for the duration of the operation, thereafter the data is immediately erased.
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Financial Data. All payment will be conducted through a qualified third-party payments service provider (and subject to such third-party payments service provider’s privacy policy and service terms) therefore we do not collet any financial data from Customers including personal financial data.

Storage and Security

All information received and collected will be stored on servers protected by security measures. However, no security measures can assure absolute and hermetic protection from unauthorized access or other damage or loss, and hence we hereby fully disclaim any liability for such events.

All personal information we process will be erased when Customer uninstalls Super Match.

In addition, we store the following data encrypted (in rest and in transit):

Customer Users: User ID (encrypted) and User Email

, User e-mail.

Customers’: monday Domain, Company.

We examine the information held by us periodically and whenever We find excess information, We destroy it.

How We Use and With Whom We May Share Your Information

We use or may use all the information We receive and collect: (a) to operate, support and improve the Super Match; (b) for technical issues; (c) to assure security (including for investigating suspicious activity); (d) in connection with receiving payments and collecting them; and (e) to create aggregated, statistical or other anonymized data for product betterment and development, and publications in relation to the Super Match application.

We do not share the information with third parties, other than with our Affiliates and with our service providers solely for the provision of their services to us and subject to their undertaking to keep such information confidential and not use any of this information for any other purpose than the provision of the services to us. The categories of service providers we are using in connection with Super Match are data base management services, cloud hosting services, payment processing, and marketing and monetization services.

We may collect, use, and share your information if We have a good-faith belief that it is necessary to: (i) comply with applicable law, regulations, legal proceedings, debt collection, orders or instructions of competent authorities (ii) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; (iii) protect the rights, property, and safety of Publisher, other users or others; (iv) investigate, prevent, address and dealing with security and cyber incidents; (v) legal disputes or proceedings that We (or any of our affiliates) are involved with; or (vi) use it as part of a reorganization, sale of shares or investment activity in Us and close to entering into any of the aforementioned needs.

Data Transfers and Global Processing

We process personal data collected by Super Match in servers located in Ireland. However, processing may also take place when using Super Match in countries other than the location from which personal data was collected, and personal data may be accessed and/or processed at and/or transferred to countries other than the location from which such personal data was collected. We may do this where data is accessed/processed:

• By Us for operational, administrative, compliance purposes or customer support teams, from various locations where we have staff; currently, in Israel.
• By our service providers, for the purposes we specified under the section “How We Use and With Whom We May Share Your Information”; currently, in the US and in Ireland.

Company will take steps reasonably necessary to ensure that Personal Inforamtion is treated securely and in accordance with this Privacy Notice and no transfer of personal data will take place to an organization or a country unless there are adequate controls in place including the security of Personal Information.

Data Subject Rights

• Depending on data subject’s location and on the laws that are applicable to each data subject, they may be entitled to various rights in relation to their Personal Information, such as right of access, right of ratification, erasure etc. , all subject to applicable exclusions and conditions, as prescribed by applicable data protection laws. We shall process any data subject requests relayed to us by Customer and deemed by customer eligible, based on applicable laws. Any requests made to Customer pertaining to our processing activities should be made to the following email: appsupport@eswlab.com
• If allowed by applicable laws, data subjects have the right to withdraw consent at any time when their personal information is processed based on the data subject’s consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process personal data based on data subject’s consent before the withdrawal is made; nor does it affect any data processing based on another lawful bases other than data subject’s consent.

Changes to This Privacy Policy

We may change this Privacy Statement from time to time, and if We do, If you continue to use the Super Match application after those changes are in effect, you agree to the revised policy.